Life Members

Jeff Ball

Life Association Member

Jeff Ball

Life Association Member

Regional Vice President
YoungWilliams
El Paso County Child Support Services
30 East Pikes Peak Ave., #203
Colorado Springs, CO 80903
Phone: (719) 208-8288
Email: jball@ywcss.com

Jeff is a Life Member and past president of ERICSA. He has worked in the private sector since 1997 and currently is the project manager for El Paso and Teller County Child Support Services offices in Colorado. Earlier, Jeff served as senior assistant to the federal OCSE Commissioner and Technical Assistance Branch Chief. He was deputy director and counsel to the U.S. Commission on Interstate Child Support, whose recommendations were the basis for the child support sections of welfare reform. He was an official observer of the first two versions of UIFSA. Jeff graduated from Miami University with a B.A. cum laude in history and from University of Virginia School of Law with a J.D.

Cathy Bayse

Life Association Member

Cathy Bayse

Life Association Member

(May - October)
16895 Legacy Road
Transverse City, MI 49686

(November – April)
8514 Bent Tree Court
Indianapolis, IN 46260
Phone: (317) 694-6248
Email: cathybayse@gmail.com

ERICSA President 1994/1995
National Child Support Enforcement Assoc. Board, 2000-2007
Founder, Service Design Associates 1990-2001
ACS/Xerox 2001-2011

Hugh W. Cole

Life Association Member

Hugh W. Cole

Life Association Member

108 Education Ave
Durham, NC 27713
Phone: (919) 360-1181
Email: hwcole66@gmail.com

Nancy Crawford

Life Association Member

Nancy Crawford

Life Association Member

1555 Church Hill Place
Reston, VA 20194-1237
Phone: (703) 585-0198
Email: Nancy.Crawford70@comcast.net

Chrissy Brogdon Dingeldine

Life Association Member

Chrissy Brogdon Dingeldine

Life Association Member

Senior Vice President
Veritas HHS
409 Ravenel Street
Columbia, SC 29205
Business: (803) 765-1077
Email: cdingeldine@veritas-hhs.com

Joseph J. DiPrimio

Life Association Member

Joseph J. DiPrimio

Life Association Member

Executive Director
Child Support Enforcement Administration
311 W. Saratuga St.
Baltimore, MD 21201
Phone: (215) 518-2480
Email: joseph.diprimio@maryland.gov

Vernon Drew

Life Association Member

Vernon Drew

Life Association Member

8516 Milford Ave
Silver Spring, MD 20910
Business: (301) 587-9622
Email: drew@gw1.me

Vernon has worked in human services since 1970 and the Child Support program since 1975. During his tenure, he has worked in the public and private sectors in the areas of administration and management, policy formulation and analysis, technical assistance and training, data conversion, and systems implementation. Vernon is a veteran operations analyst with experience on local, state, and national levels. He has served as President of the Center for the Support of Families (CSF) since its beginning in 1991. In this capacity, he directs CSF’s child support enforcement practice with federal, state and local customers. He has management responsibility and works directly on projects assessing organizational structure and business process; investigating public policy questions concerning children and families, welfare, children’s rights (including support and visitation); and privatization. He has assisted states in strategic planning; development of automated child support systems, quality assurance and program standards, identification of opportunities for policy and procedural changes in human services; delivery and development of training including training plans; and in privatization pursuits. Vernon served as South Carolina’s first child support director, in leadership positions in the federal Office of Child Support Enforcement and Executive Director of the U. S. Commission on Interstate Child Support. He is active in child support professional organizations and has served as President of both ERICSA and NCSEA. He is an Honorary Life Member of NCSEA and ERICSA. He has received the ERICSA Felix Infausto Award.

Bob Fisler

Life Association Member

Bob Fisler

Life Association Member

204 Rhoads Avenue
Haddonfield, NJ 08033
Phone: (609) 519-8577
Email: bfisler01@gmail.com

Robert Fisler owns his own Consulting Firm and is working in New Jersey on the Training for the new NJKiDS child support system. Prior to that he was employed by PSI as a Project Manager on the NJ NMSN Project and also served as the Project Manager for the State of New Jersey’s SDU while employed by Tier Technologies.

Before going to the private sector, Bob was employed by the State of New Jersey in their child support enforcement program for 29 years. He was involved in the implementation of the New Jersey Child Support Council and still serves as their annual conference chairperson. Bob has been an active member in ERICSA throughout his career and has served on the Board of Directors since 1994.

Lara Webb Fors

Honorary Board and Life Association Member

Lara Webb Fors

Honorary Board and Life Association Member

Management Consultant
Public Knowledge®
600 Airport Road
Lakewood, NJ 08701
Business: (417) 501-7301
Email: LFors@pubknow.com

Lara Fors has been working in the Missouri child support program for over 18 years and currently serves as an assistant prosecuting attorney and as the Director of the Springfield Regional Prosecutors' Child Support Office. Lara has previously served as the Deputy Director of Missouri's IV-D Agency, as a Missouri county IV-D assistant prosecutor in Kansas City and Springfield, and as a staff attorney for MAXIMUS in Kansas City, Kansas. Lara has been a member of ERICSA since 1999 and has been on the Board of Directors or Executive Committee since 2006. She is a past president of the Missouri Child Support Enforcement Association.

Lara holds a B.A. in Psychology from Central Methodist College and a J.D. from the University of Missouri-Kansas City. She is licensed in both the Missouri and Kansas bars.

Bruce Gaunt

Life Association Member

Bruce Gaunt

Life Association Member

1249 Reeder Circle, NE
Atlanta, GA 30306
Phone: (404) 275-7644
Email: brucegaunt@bellsouth.net

John Graham

Life Association Member

John Graham

Life Association Member

Retired
3503 Warwick Court
Moon Township, PA 15108
Phone: (412) 375-7107
Email: johngraham63@comcast.net

John Graham served as the Director of the Domestic Relations Section of the Court of Common Pleas, Westmoreland County, Pennsylvania from 1986 until retirement in 2011. He came there from Greene County, Pennsylvania where he served in the same capacity for ten years, in addition to serving as Chief of Adult and Juvenile Probation and Co-instructor of the DUI School. John had prior experience as a District Executive with the Boy Scouts and as a college instructor in literature at Ohio University, Monmouth College (Illinois), and Waynesburg College. He earned his B.A. at Muskingum College and his M.A. at Ohio University where he was a teaching fellow.

John has been active for many years in child support in Pennsylvania, serving on the board of directors of the Domestic Relations Association of Pennsylvania, with specific interests in education and public relations. John worked with the board to showcase Pennsylvania's many accomplishments across the state and the nation. He joined ERICSA in 1990 and served as secretary, developing and managing ERICSA's first web site.

As President-Elect, he led a group of dedicated volunteers in the development of the 39th Annual Training Conference in Cincinnati and, as a Past President, continued to serve on the Conference Planning Committee, the Interstate Improvement Committee, and the Technology Committee. Currently, as a Penn State University Adjunct Instructor, he is a member of the faculty of the Pennsylvania Child Support Enforcement Training Institute.

In 2011, John received the Robert S. Stewart Award from the Domestic Relations Association of Pennsylvania. In 2012 he was presented the Felix Infausto Award from ERICSA

Evelyn Green

Life Association Member

Evelyn Green

Life Association Member

Retired
120 Union
Ithaca, MI 48847
Email: evefgreen@yahoo.com

Steven Grossbard P.A.

Life Association Member

Steven Grossbard P.A.

Life Association Member

66 West Flagler Street, 9th Floor
Miami, FL 33130
Business: (305) 374-6555
Fax: (305) 375-6551
Email: stevegjd@bellsouth.net

Paula Haedel

Life Association Member

Paula Haedel

Life Association Member

125 Gazebo Lane
Middletown, DE 19709
Phone: (571) 334-2574
Email: paulah28@icloud.com

Paula began her work in child support managing a caseload in a NJ county. She moved on to manage policy and planning activities for child support at the NJ Administrative Office of the Courts. In 1988, she became the first Chief of the Child Support Hearing Office program in NJ, an initiative to expedite the resolution of child support establishment and enforcement actions. Since 1993, she has worked in the private sector supporting the implementation of automated systems. After several years working with financial system implementations, she returned to her roots and is now managing the implementation of Delaware's new child support enforcement system.

Paula has a BA in Sociology and a MS in Management. She is a past President of ERICSA.

Gloria Harrelson

Life Association Member

Gloria Harrelson

Life Association Member

5845 Nottingham
St. Louis, MO 63109
Phone: (920) 883-7368
Email: glorianole@charter.net

Margaret Campbell Haynes

Life Association Member

Margaret Campbell Haynes

Life Association Member

Senior Associate
Public Knowledge®
600 Airport Road
Lakewood, NJ 08701
Phone: (240) 743-8007
Email: mhaynes@pubknow.com

At the Center for the Support of Families, Ms. Haynes is responsible for judicial and legal training, and policy and procedures development in the area of child support. She is a nationally recognized expert on interstate and international support issues. She was a member of the US delegation, in the negotiation of the Hague Convention on International Enforcement of Child Support. From 1990 - 1992 she served as Chair of the U.S. Commission on Interstate Child Support. Its report to Congress was the basis for the child support title of welfare reform legislation enacted in 1996.

Ms. Haynes served as an official observer to the UIFSA Drafting Committee of the National Conference of Commissioners on Uniform State Laws from 1990 to 2008. Ms. Haynes is the author of numerous publications on child support. In 1999 she received the Commissioner’s Distinguished Service Award from the Federal Office of Child Support Enforcement for her work on behalf of children. In 2000 ERICSA presented her with its Felix Infausto Award for outstanding contributions in the area of interstate child support. In 2001 NCSEA made her an honorary lifetime member, and in 2005 presented her with its Child Support Community Service Award.

She is a Past President of the Eastern Regional Interstate Child Support Association and a former board member of the National Child Support Enforcement Association. She received her B.A. degree cum laude from Davidson College and her J.D. degree from the University of North Carolina at Chapel Hill. She is admitted to practice in the District of Columbia, Massachusetts, and North Carolina. She is married with three children.

Christine Jennings

Life Association Member

Christine Jennings

Life Association Member

Christine Jennings
Phone: (540) 364-2281
Email: cjworker@yahoo.com

Christine Jennings is a nationally recognized thought leader in the child support community and has been a frequent presenter at national and regional conferences. She worked under contract for the federal Office of Child Support Enforcement for close to nineteen years (from December 1996 until November 2016) overseeing technical support to states in the use of federal data, primarily the Federal Parent Locator Service (FPLS). Her work at the federal level, coupled with her work on state Child Support programs in Kentucky, Ohio, Virginia, Indiana and Oklahoma, has provided Ms. Jennings with a national, regional and state perspective on the emerging challenges of this ever evolving program. Her strengths include program policy and regulatory compliance, strategy development, and user training as well as the development and implementation of meaningful metrics for program performance. Since 2005, Ms. Jennings has been a Board member of the Eastern Regional Interstate Child Support Association (ERICSA), including three years as the Vice-President of Policy and Legislation and five years as the Technology Committee chair. She authored the "The Child Support Program: A Key Pillar of Family Support," which appears on the homepage of the ERICSA website (www.ericsa.org), when she served as chair of the Policy and Legislation committee.

Diane Jordan

Life Association Member

Diane Jordan

Life Association Member

Hampton, VA 23666
Business: (757) 268-6322

Robyn Large

Life Association Member

Robyn Large

Life Association Member

Senior Associate
Public Knowledge®
1075 Piccadilly Lane
Rock Hill, SC 29732
Phone: (240) 676-1437
Email: rlarge@pubknow.com

Robyn Large has worked in the area of child support enforcement since 1986. During her tenure, she has worked in the public and private sectors in operations and management, policy, procedural development, technical assistance and training, and systems implementation. In addition to having more than seven years of first-hand child support field experience, Ms. Large has more than ten years of experience performing management analyses and designing, developing, and delivering operational and systems training for child support professionals.

Cynthia Lucas

Life Association Member

Cynthia Lucas

Life Association Member

Retired
3880 Croydon Drive, NW
Canton, OH 44718
Phone: (330) 492-5376
Email: cgl1115@aol.com

Sara McCollum

Life Association Member

Sara McCollum

Life Association Member

Regional Counsel
Dept of Revenue / CSE
1 Federal St. Building 103-2
Springfield, MA 01105
Business: (413) 784-1025 Ext: 21001
Fax: (413) 785-4803
Email: mccollum@dor.state.ma.us

Sara E. McCollum is presently the Western Regional Counsel for The Department of Revenue’s Child Support Enforcement Division. She has worked as a child support attorney since 1988. Prior to her work with the Department, she was in private practice in Greenfield, MA. Ms. McCollum is an active member of the Springfield Summit, a collaborative of community leaders working together to improve the lives of children in Springfield.

She serves on the Father’s subcommittee which sponsors an annual Dad’s Make A Difference Day and a community resource fair for families. She also is a Past-President of Eastern Regional Interstate Child Support Association.

Ms. McCollum has a B.A. degree in Political Science from the University of Wyoming, a M.Ed. from the University of Massachusetts, a C.A.G.S. degree in Educational Administration from American International College, and a J.D. degree from Western New England School of Law. She is admitted to practice in Massachusetts.

Terri Nickel-Matson

Life Association Member

Terri Nickel-Matson

Life Association Member

Retired
Richmond, VA 23220
Email: terri.n.matson@gmail.com

Susan Paikin

Life Association Member

Susan Paikin

Life Association Member

Newark, DE 19711
Email: susanfpaikin48@gmail.com

Ms. Paikin has been a Senior Associate with the Center for the Support of Families since 1994. Currently, Ms. Paikin works with OCSE, primarily on policy, legal and training issues surrounding medical support, paternity, interstate and international child support related to the expanded Federal Parent Locator Service. She also engaged in developing an automated calculator to determine arrearages in multi-order interstate cases and for OCSE on the 1115 demonstration projects involving collaboration among child support, Head Start and child care agencies, privatization of child support and the effective use of federal criminal non-support prosecution, child support guidelines analysis and systems development for child support and child welfare.

Presently, she is also a lead investigator for a research project from the Assistant Secretary for Planning and Evaluation on Emerging Issues in Paternity Disestablishment. She has served as faculty for the National Council of Juvenile and Family Court Judges, lecturing on medical child support, paternity disestablishment and interstate support enforcement. She served on the NCCUSL Drafting committees for all three iterations of UIFSA and for the Uniform Parentage Act (UPA), and has written and lectured extensively on a wide range of child support issues.

Previously, Ms. Paikin served as a Master for more than 15 years in the Family Court of Delaware, hearing child support, delinquency, domestic violence, divorce, foster care, and other civil and criminal matters. Ms. Paikin served as President of the Eastern Regional Interstate Child Support Association (ERICSA) and Secretary of the National Child Support Enforcement Association (NCSEA). She received the Felix Infausto Award (ERICSA) in 1993, for her work to improve interstate child support, and the President’s Community Service Award from NCSEA in 2002.

Susan Schroeder

Life Association Member

Susan Schroeder

Life Association Member

2472 E. Shirley Ave.
Columbia City, IN 46725
Phone: (260) 691-3611
Email: skschroed@mchsi.com

Susan Schroeder is the Administrative Director, Civil Division. of the Allen County Prosecutor’s Office in Fort Wayne, Indiana. She has been with that office since 1988 in a variety of positions.

Susan is currently the President of ERICSA and has served on various committees while on their Board of Directors.

Susan is very active in the Indiana Child Support Alliance. She has served as Secretary, Vice President, President Elect and President of that organization and is currently on the Board of Directors. She has was the chairperson for the Indiana State Child Support Enforcement Conference for twelve years.

Susan has presented workshops at local, regional, and national conferences on child support issues and other related matters. She has also served on various committees for the State of Indiana Child Support Bureau. She attended Saint Francis College, Fort Wayne, Indiana.

Hugh O. Stevenson

Life Association Member

Hugh O. Stevenson

Life Association Member

Retired
150 12th Street, SE
Washington, DC 20003
Phone: (202) 546-5968
Email: joebobhugh@yahoo.com

Elaine Tudor

Honorary Board Member and Life Member

Elaine Tudor

Honorary Board Member and Life Member

Stone Mountain, GA 30087
Email: ecp274@gmail.com

Anthony Voci

Life Association Member

Anthony Voci

Life Association Member

Retired
805 Grist Mill Lane
West Chester, PA 19380
Phone: (610) 696-1040

Jeff Ball

Cathy Bayse

Hugh W. Cole

Nancy Crawford

Chrissy Brogdon Dingeldine

Joseph J. DiPrimio

Vernon Drew

Bob Fisler

Lara Webb Fors

Bruce Gaunt

John Graham

Evelyn Green

Steven Grossbard P.A.

Paula Haedel

Gloria Harrelson

Margaret Campbell Haynes

Christine Jennings

Diane Jordan

Robyn Large

Cynthia Lucas

Sara McCollum

Terri Nickel-Matson

Susan Paikin

Susan Schroeder

Hugh O. Stevenson

Elaine Tudor

Anthony Voci

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