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March 2023 Intergovernmental Webinar

Intergovernmental Problem Areas for Child Support Staff, Attorneys, and Courts
2:00 p.m – 3:15 p.m. Eastern

Materials and Recording


What are some of the difficulties that states see when processing intergovernmental child support cases? How do these affect the IV-D staff as well as the judiciary? How should these problems be corrected or avoided? This webinar will include a perspective from a support magistrate, a IV-D attorney, as well as front line staff. Our panel of interstate case processing experts will discuss the habitual mistakes they see on both the caseworker level and in the courts when dealing with interstate cases.


Tommy Howard, First Assistant Prosecutor and Director, Warren County Oho CSEA

Tommy Howard is the Immediate Past President of ERICSA.

Tommy is the First Assistant Prosecutor and Director for the Warren County CSEA. He graduated Cum Laude from Wright State University located in Dayton, Ohio in 2001with a Bachelor of Arts in Political Science. He went on to obtain his Juris Doctorate from the University of Dayton School of Law in 2004 and was admitted to the Ohio Bar the same year. He was admitted to the U.S. Federal Bar in 2005.

Over Tommy’s career he has become recognized as a subject matter expert on the Uniform Interstate Family Support Act (UIFSA). He is the Immediate Past President of the Eastern Regional Interstate Child Support Association. He served on a workgroup when Ohio was implementing UIFSA 2008. He has been instrumental in coordinating border meetings for Ohio. He has presented numerous times at state & regional conferences. 

Nicholas J. Palos, Esq., Support Magistrate, New York State Family Court

Nicholas J. Palos, Esq. has served as a Support Magistrate in the New York State Family Court since November 1997. He sat in the former Child Support Enforcement Term, which heard all New York City TANF based cases as well as in New York County Family Court. He currently sits in Kings County Family Court, where he hears intrastate and interstate private cases as well as those NYC TANF cases which originate in Brooklyn. Before being appointed, he served five years as a Court Attorney to a Family Court Judge, where his duties included reviewing objections to final orders in support matters and drafting the decisions. He also was a Child Protective Attorney. He is on the ERICSA Board as the VP for Policy and Legislation. He is the president of the NYS Support Magistrates Association. He previously served on the NCSEA board of directors. He has served on several Family Court Advisory Committees. He has presented at NCSEA, ERICSA, WICSEC and NTCSA conferences, the Heidelberg and Hong Kong international conferences, and CLE programs for local bar associations. He co-taught the Paternity and Child Support Unit for the Appellate Division, Second Department’s training for the assigned counsel panel. He has published articles in NCSEA publications on electronic court appearances, NY’s Marriage Equality Act and the legal issues involved with social media. Mr. Palos holds BA and JD degrees from Fordham University. He is admitted to practice in NY and before SCOTUS.  He received the 2019 President’s Award from NTCSA.

Jeanette Schoonover, Supervisor, Moore County, North Carolina Government

Jeanette Schoonover has been with Moore County, North Carolina Government for 28 years and has worked with Child Support for 26 years. She began her career, with child support, as an Interstate Agent and then was promoted to Lead Interstate Agent. Five years ago, she advanced to her current position as Supervisor of the Agency. She received her Paralegal Certification from Pennsylvania State University, and she attended the ERICSA Conferences in 2004 and 2014. She served on the Board of Directors of the North Carolina Child Support Council from 2015-2018. Jeanette successfully completed and was awarded the Dedman Fellow in Leadership in 2018.

Petrina Travers, Child Support Supervisor, Ramsey County Minnesota Attorney’s Office

Petrina Travers is a Child Support Supervisor with the Ramsey County Attorney’s Office in Minnesota. She has a BA in Sociology from the University of Minnesota with an emphasis on Criminology and Law. She has worked in Child Support for 16 years, and currently supervises the Interstate and Foster Care Units for the County.