Director, Office of Child Support
$60,543.00 - $88,424
DHS Child Support Administration
Recruitment #18-005478-0018

 The Department of Human Services, Child Support Administration is currently recruiting to fill three (3) positions in the following counties: Anne Arundel, Montgomery and Prince George. These are Management Service positions which serves at the pleasure of the Appointing Authority

These positions serve as the Director(s) for the Anne Arundel County, Montgomery County and Prince George's County Office of Child Support within the Department of Human Services and are responsible for planning, developing and directing the activities and services, policies, procedures and legal mandates for the office of child support. The incumbent in these positions manages, coordinates and assesses the work of staff engaged in providing an effective and efficient child support delivery system, locating non-custodial parents, establishing paternity and child support obligations, enforcing and modifying the child support orders, and collecting and distributing child support payments; establishes and provides community outreach; acts as the Appointing Authority with responsibility for recruitment, retention, discipline, and evaluation of personnel and also facilities management and lease, security, parking, and maintenance services; administers contracts with private and public sectors and oversees all financial aspects of the office to include the collection and distribution of tens of millions of dollars in child support collections, annual budget and child support reinvestments funds. The Director in these positions ensures that the agency achieves optimum results in accordance with the federally mandated performance measures of paternity establishment, court order establishment, cases paying on arrears and current collections.

Applicant must have a bachelor's degree from an accredited four-year college or university and eight (8) years of experience in administrative, professional or technical work. Three years of the required experience must have involved the supervision of other employees or exercising responsibility for program development in a child support program. Applications must be received no later than 11:59 p.m. on Wednesday, June 6th, 2018.

Visit for more information regarding this job announcement.  Additional information about DHS is available at  

Deputy Executive Director, Operations
$64,608.00 - $94,335.00
DHS Child Support Enforcement Administration
Recruitment #18-005479-0001

This position is responsible for organizing, planning, and coordinating Child Support Administration (CSA) operations to include systems, audits, budgets, performance, contracts/procurements, and cooperative reimbursement agreements statewide for the Department of Human Services central, metro (including Baltimore City), and local child support offices. The incumbent in this position oversees Local Area Network (LAN) operations for central, metro counties, and the Maryland State Disbursement Unit through vendor contracts. This position also includes budget management of all CSA locations totaling approximately $92.2 million as well as oversight of a bank account that handles approximately $794,071 in transactions and is responsible for directing the State Disbursement Unit, collecting and disbursing appropriately $565.6 million.

Applicants must have a bachelor's degree from an accredited four-year college and five (5) years of senior management level leadership experience in a combination of the following areas: public budget/accounting, auditing, statistical analysis, contract monitoring and/or procurement. Two years of this experience must have involved the supervision of other employees and/or exercising responsibility of monitoring operations.  Applications must be received no later than 11:59 p.m. on Monday, May 28th, 2018.

Visit for more information regarding this job announcement.  Additional information about DHS is available at  

Click here to read the ERICSA 2018 Winter Newsletter.


ERICSA is pleased to announce the 2018 Professional Excellence Award Winners

  • Michael Dippold, PA, Manager/Supervisor Professional

  • Amy Klus, MI, Intergovernmental Child Support Professional

  • Kimberly Crossen, PA, Frontline Child Support Professional




The winners for the 2018 ERICSA Scholarship are:

The Florida Winner is: Cheri Wright from Orlando, Florida
The At-Large Winner is: Julianne K. Bailey from  Cleveland, Mississippi

Congratulations to the both of you and to all our applicants who demonstrated again the passion and devotion child support workers have for their profession!! The ERICSA family welcomes you to Daytona Beach!

Click here to read the Fall 2017 ERICSA Newsletter.



Mr. Scott M. Lekan has been appointed as the federal Office of Child Support Enforcement’s Commissioner. Mr. Lekan brings a unique mix of state-level leadership and a law enforcement background. He held leadership positions in Arizona – in the child support service office, and the aging and adult services office, at the Arizona Department of Economic Security. During his law enforcement career, he was patrol commander and lieutenant in the Peoria, Arizona, police department; and before that, a sergeant in the Glendale, Arizona, police department. 

Click here to read the winter 2017 ERICSA Newsletter.

Rob Velcoff wins the Domestic Relations Association of Pennsylvania (DRAP) 2016 President’s Award. The President’s Award is bestowed on someone who is not an employee of the Domestic Relations Office but has made a significant impact on the area of child support. Rob is from the New York State Division of Child Support Enforcement, where he has worked for over 26 years. Rob is responsible for all interstate policy and program issues, and is recognized expert in child support issues, as evidenced by his extensive appearances at multiple conferences. Rob served as the President of ERICSA in 2011. Please join us in congratulating Rob!

On August 30, 2016, the President signed the Ratification for the Hague Convention on the International Recovery of Child Support and Other Forms of Family Maintenance (Hague Child Support Convention.) This Convention contains provisions to establish uniform, inexpensive and effective procedures for the processing of international child support cases. The Office of Child Support Enforcement will be issuing policy guidelines for state child support agencies to process Convention cases under UIFSA 2008. The effective date for the Hague Child Support Convention in the United States is set for January 1, 2017.