ERICSA Gratitude 2019

Click here to read the ERICSA 2019 Gratitude Newsletter.

 

Click here to read the Fall 2019 ERICSA Newsletter

 

Job Title: 

RESEARCH SUPPORT SPECIALIST

Organization/Company:  

Maryland Department of Human Services - Child Support Administration

Location: 

311 W. Saratoga StreetBaltimore, MD 21201

Job Description: 

The Research Support Specialist directs, manages, and supervises the research, evaluation, performance, and data analytics to enhance and improve central, metro (including Baltimore City) and local office of child support performance to meet required federal metrics.

Responsibilities:

This work includes support for producing data, ongoing data collection and analysis, report development, report/grant writing, development and analysis of federal, state, and department data indicators, evaluating progress made by both the state and local departments on these indicators, and assisting both state and local departments in developing program improvement plans.

MINIMUM QUALIFICATIONS:

Applicants must meet all minimum (AND SELECTIVE; SEE NEXT SECTION BELOW) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION: A bachelor's degree from an accredited college or university.

EXPERIENCE: Four years of experience in administrative staff or professional work.

NOTES:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.
 

SELECTIVE QUALIFICATIONS:

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Candidates must possess one year of experience performing data analysis and research.

Candidates must possess one year of experience working with MS Excel, Access, Word AND MS PowerPoint.

 

DESIRED OR PREFERRED QUALIFICATIONS:

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

A Bachelor's degree from an accredited college or university, which includes coursework in Research and Data Analysis Studies

One year of year experience working in a Human Service-related program at state or federal level, such as child support, Temporary Assistance for Needy Families (TANF), child welfare, etc.

One year of experience establishing and evaluating performance and outcome measures

Excellent written and verbal communication and presentation skills

How to Apply:

Online: https://jobapscloud.com/MD/sup/bulpreview.asp?R1=19&R2=002587&R3=0075

Recruitment # 19-002587-0075

Job Title: 

MANAGER OF RESEARCH, EVALUATION, PERFORMANCE, AND DATA ANALYTICS

Organization/Company:  

Maryland Department of Human Services - Child Support Administration

Location: 

311 W. Saratoga StreetBaltimore, MD 21201

Job Description: 

The Manager of Research, Evaluation, Performance, and Data Analytics directs, manages, and supervises the research, evaluation, performance, and data analytics to enhance and improve central, metro (including Baltimore City), and local offices of child support performance to meet required federal metrics. This work includes producing data, ongoing data collection and analysis, report development, report/grant writing, development and analysis of federal, state, and department data indicators, evaluating progress made by both the state and local departments on these indicators, and assisting both state and local departments in developing program improvement plans.

Responsibilities:

Develops, updates, and supports child support research, evaluation, performance and data analytics for Child Support Administration (CSA) using the Results Accountability framework, considering federal, state, local, and department indicator and data needs, state legislative requirements, mandated reports, best practices for measuring child support performance, impact, trends, and emergent needs. Supervises research and University of Maryland School of Social Work staff to increase efficiency in CSA research, increase internal capacity for data analysis, and incorporate best practices and current research knowledge into CSA's daily work. Oversees contracts and ensures monitoring duties are handled appropriately and timely by support staff. Responsible for management of the contract budget at approximately $3.51 million annually. Responds timely and accurately to urgent and ad hoc data requests from the Governor, Governor's Office, Maryland General Assembly, DHS Secretary, DHS Communications Director, CSA Executive Director, Deputy Executive Directors, Division Director of Program Development and central, metro (including Baltimore City) and local child support staff, and external stakeholders. Collaborate on and coordinate data collection and data policy development for Maryland's Child Support Program. Coordinates data collection, clean-up, analysis, and submission for Joint Chairman's Reports. Attends, participates, and leads meetings as needed.

MINIMUM QUALIFICATIONS:

Education: A Bachelor's degree from an accredited college or university.

Experience: Five years of experience in administrative staff or professional work. One year of this experience must have involved one or more of the following: the supervision of other employees, overseeing and coordinating the general operations of a unit, applying rules and regulations, or exercising responsibility for the development of policies or procedures.

Notes:

1. Additional experience in administrative staff or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-for-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required education and experience.
 

SELECTIVE QUALIFICATIONS:

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Three years of experience performing data analysis and research.

 

DESIRED OR PREFERRED QUALIFICATIONS:

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

The ideal candidate would possess:

1. A Master's degree from an accredited college or university in Social Work, Psychology, Accounting, Business Administration, Public Administration or similar fields.

2. Three years of experience working in a Human Service-related program at a state or federal level, such as child support, temporary assistance for needy families (TANF), child welfare, etc.

3. Three years of experience establishing and evaluating performance and outcome measures.

4. Two years of supervisory experience.

5. Three years experience using Microsoft Office Excel, Access, Word and PowerPoint to create spreadsheets, databases, reports and presentations.

6. Excellent written and verbal communication and presentation skills.

How to Apply:

Online: https://jobapscloud.com/MD/sup/bulpreview.asp?R1=19&R2=002588&R3=0051

Recruitment # 19-002588-0051

The 2020 ERICSA Planning Committee was looking for possible topics for our 57th Annual ERICSA Conference in Savannah, Georgia May 17 – 21, 2020.

ERICSA asked our members and partners to submit any session topics and descriptions. We were looking for new topics and ensuring we have topics that address our members concerns and needs.

All Possible Topics and Descriptions were submitted by close of business Thursday, September 5, 2019.

Click here to read the Winter 2019 ERICSA Newsletter.

Dear ERICSA Member,
 
The ERICSA Nominations Committee is currently seeking nominations for the ERICSA Board. You may nominate yourself, or someone else, and all nominees must be ERICSA members in good standing. Past committee and conference involvement is strongly encouraged.  
 
The Nomination Form must be completed for all nominees. Please return the nomination form and a copy of the Nominee’s resume to Pam Sala at salap@oakgov.com no later than Wednesday, March 6, 2019.
 

Celebrate the hard-working child support professionals in the IV-D program with individual recognitions by nominating a deserving peer.The nominations will be reviewed and evaluated by a special ERICSA committee that will award these three recognitions: 

  • Award of Professional Excellence—Frontline Child Support Professional (non-supervisory position, same jurisdiction)
  • Award of Professional Excellence—Manager /Supervisor (same jurisdiction) 
  • Award of Professional Excellence—Intergovernmental Cooperation (different jurisdiction) 

Deadline: March 30, 2019

Submit to: Laura Stafford at lstafford@porterco.org

Download the Child Support Professional Recognition Nomination Form 

 

 

The winners for the 2019 ERICSA Scholarship are:

The New York Winner is: Loie Hodge from Utica, NY
The At-Large Winner is: Marie Baugh from Nashville, TN

Congratulations to the both of you and to all our applicants who demonstrated again the passion and devotion child support workers have for their profession!! The ERICSA family welcomes you to Niagara Falls!

 

 

 

 

Click here to read the ERICSA 2018 Gratitude Newsletter.