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Job Posting – Maryland Director, Internal Audit and Quality Assurance

Job Title: Director, Internal Audit and Quality Assurance



Maryland Department of Human Services – Child Support Administration


311 W. Saratoga Street, Baltimore, MD 21201

Job Description:

The purpose of the Director’s position is to design, manage and oversee all audits, reviews, and attestations performed by internal audit and quality assurance staff, ensure that all audits, reviews and attestations are performed efficiently, effectively and in accordance with Generally Accepted Government Auditing Standards. Coordinate the external Audit functions for the Child Support Administration, evaluate current fiscal/management policies and procedures and recommend new and revised fiscal/management policies as a result in changes in technology and regulations. Serve as the managing director of all federal and state audits of Child Support (Internal Revenue Service, federal Office of Child Support Enforcement, Legislative, Single, Office of the Inspector General, etc.). Lead the development and implementation of corrective action plans to resolve audit findings both for Central and metro offices. This position is responsible for ensuring that the Administration remains in compliance with the Federal and State Guidelines by managing all audit functions specifically eight (8) Federal, State and Internal Audits and Reviews: (1) Maryland Data Reliability Audit (DRA), (2) Single Audit, (3) Self –Assessment Review, (4) IRS Safeguards, (5) Federal Certification , (6) Special Audits/Reviews, (7) Legislative Audit, and (8) Limited Cost Audit, plus additional ad hoc audits and reviews as mandated by internal officials. The position develops audit scope, methodology and statistical samples for all audit functions agency wide. The span of operation includes the DHS/CSA Central and the agency’s 24 local jurisdictions; to include Cooperative Reimbursement Contracts (CRA) in the Sheriff’s and State’s Attorney’s Offices as well as all contracts (approximately $100 million value).


This is a Management Service position and serves at the pleasure of the Appointing Authority. 


  • Plan, organize and supervise the work of the Assistant Director, Program Reviewers and the Internal Auditors. Provide leadership, guidance and continuing professional education to professional staff.
  • Exercise general direction over the professional staff of the Office.
  • Design and implement work procedures, internal controls, and evaluate the operating efficiency and effectiveness of the Central Office Metro Offices and local Offices.
  • Meets with CSA Executive leadership, representatives of financial institutions, auditors and vendors to discuss and resolve audit findings.
  • Serve as CSA liaison to the Federal Office of Child Support Enforcement (OCSE) on the Data Reliability Audit (DRA) review and corrective action plans.
  • Represent the Deputy Executive Director of Operations and/or present at meetings, conferences, etc., usually based on subject matter expertise.
  • Provides information and data necessary for the completion of state and federal reports. Identifies best practices and new opportunities to advance CSA’s strategic agenda.

 Minimum Qualifications:

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education:   A Bachelor’s degree from an accredited college or university.

Experience: Nine years of experience in administrative, professional or technical work, four years must have involved supervision of other employees or exercising responsibility for program development.


  1. Candidates may substitute graduate level education at an accredited college or university at the rate of 30 credit hours   on a year-for-year basis for up to two years of the required general experience.
  2. Candidates may substitute additional professional or technical   experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations on a year-for-year basis for the required education.
  3. Candidates may substitute U.S. Armed Forces military service experience at a rank of Corporal/Petty Officer or higher as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education, two years must have been in an administrative supervisory or consultative capacity.

Desired or Preferred Qualifications:

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

  • Current Certified Public Accountant (CPA) or Certified Internal Auditor (CIA)
  • A Bachelor’s degree in accounting from an accredited college or university or a Bachelor’s degree from an accredited college or university with 30 credit hours in accounting and related courses, including or supplemented by 3 credit hours in auditing.
  • Two years of experience managing audit programs with monthly performance requirements including reporting the status of these audit programs to senior management.
  • One year of experience in data analytics specific to designing, implementing, validation testing, and translating the analytics to audit reports.
  • Three years of experience conducting financial and operational internal audits that include elements for finance and compliance, economy and efficiency, and program results.
  • Two years of experience in a lead auditor or supervisory role with demonstrated experience directing auditors.


How to Apply:



Recruitment #23-002731-0002