2014 Conference Agenda & Handouts

Sunday, May 18, 2014

8:00 AM Walk/Run Meet at Convention Desk 5
Noon - 6:00 PM Registration Convention Desk 5
4:00 PM - 4:30 PM First-Timers Get Together  Auditorium III
6:00 PM - 7:30 PM President’s Reception  Club Fifth Season

Monday, May 19, 2014

6:00 AM Walk/Run Meet at Convention Desk 5
7:30 AM - 8:30 AM Light Fare and Mingling  Guilford Ballroom F
8:00 AM - 5:00 PM Registration Convention Desk 5
8:30 AM - 10:00 AM Plenary Session - Opening Ceremonies Guilford Ballroom B
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  Guilford Ballroom F
10:30 AM - Noon Breakout Session 1  
Workshop A-1: Customer service:  Working to provide excellent customer service across the nation Guilford Ballroom B
Workshop B-1: SSA and Child Support: What information is available and how do we use it at the local level - CLE Auditorium II
  Handout # 2
  Handout # 3
Workshop C-1: Strengthening the Transparency of Audits Auditorium III
Workshop D-1: Becoming a great communicator:  Tactics for managers Guilford Ballroom D
Workshop E-1: UIFSA Basics and Beyond - CLE Guilford Ballroom C
Noon - 1:15 PM Lunch On Your Own
1:30 PM - 3:00 PM Breakout Session 2
Workshop A-2: Locate 2014 - What's new and what's best when you want data now Guilford Ballroom B
Workshop B-2: Avoiding Turbulence While Taking Flight: The Ethical Attorney’s Guide to Technology - CLE Auditorium II
  Handout # 2
  Handout # 3
  Handout # 4
Workshop C-2: Successful Use of Automation: What the Computer Can Do For You - CLE Auditorium III
  Handout # 2
  Handout # 3
Workshop D-2: Communication between the States: Hello. Can You Hear Me Now? Guilford Ballroom D
  Handout # 2
  Handout # 3
Workshop E-2: Rise to the Challenge: Advanced UIFSA Scenarios - CLE Guilford Ballroom C
3:00 PM - 3:30 PM Refreshment Break / Meet the Exhibitors  Guilford Ballroom F
3:30 PM - 5:00 PM Breakout Session 3
Workshop A-3: The OCSE National Child Support Noncustodial Parent Employment Demonstration Guilford Ballroom B
  Handout # 2
  Handout # 3
  Handout # 4
  Handout # 5
Workshop B-3: Flying Through the Financial Fog To a "Right-sized Landing": How to Review Parental Financial Data -CLE Auditorium II
Workshop C-3: Flight 111–148   Destination Affordable Care Act (ACA) and Child Support Auditorium III
  Handout # 2
  Handout # 3
Workshop D-3: Tips and Tricks to Reduce Stress, While Improving Meetings and Trainings - Part 1 Guilford Ballroom D
  Tips and Tricks to Reduce Stress, While Improving Meetings and Trainings - Part 2
  Tips and Tricks to Reduce Stress, While Improving Meetings and Trainings - Part 3
Workshop E-3: Improving Interstate Communication Guilford Ballroom C

Tuesday, May 20, 2014

6:00 AM Walk/Run Meet at Convention Desk 5
7:30 AM - 8:30 AM Light Fare and Mingling  Guilford Ballroom F
8:00 AM - 5:00 PM Registration Convention Desk 5
8:30 AM - 10:00 AM Plenary Session - OCSE Policy Update Guilford Ballroom B
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  Guilford Ballroom F
10:30 AM - Noon Breakout Session 4  
Workshop A-4: Working with legislators:  How to help policymakers understand and support the child support program Guilford Ballroom B
Workshop B-4: Tribal 101: Tribal Child Support for States - CLE Auditorium II
Workshop C-4: Latest and Greatest in Locate tools.  How Best to Make Use of Social Media and the Wide Variety of Internet Applications Auditorium III
Workshop D-4: Personnel Challenges Facing Managers Guilford Ballroom D
  Handout # 2
  Handout # 3
Workshop E-4: The Court Has Spoken: 2014 Intergovernmental Case Law Update - CLE Guilford Ballroom C
Noon - 1:15 PM Lunch On Your Own
1:30 PM - 3:00 PM Breakout Session 5  
Workshop A-5: Simplifying the Child Support Process as an Access to Justice Issue:  Pro Se Modification Forms Guilford Ballroom B
Workshop B-5: Modern Families in Child Support: Exploring Same Sex Marriage, Adoption, IVF and Other Related Topics - CLE Auditorium II
  Handout # 2
Workshop C-5: Putting Predictive Analytics into Action Auditorium III
  Handout # 2
  Handout # 3
Workshop D-5: The Power of One Guilford Ballroom D
Workshop E-5: Hockey, Football, & Skiing – Guess Who Ranks Among Our Most Frequent International Partners! -CLE Guilford Ballroom C
  Handout # 2
  Handout # 3
  Handout # 4
3:00 PM - 3:30 PM Refreshment Break / Meet the Exhibitors  Guilford Ballroom F
3:30 PM - 5:00 PM Breakout Session 6
Workshop A-6: The growing military/veteran caseload - what to expect and where to get help Guilford Ballroom B
  Handout # 2
Workshop B-6 Paternity Disestablishment in the IV-D World Auditorium II
  Handout # 2
Workshop C-6: Electronic Document Exchange – Latest and Greatest in Interstate Communication! Auditorium III
Workshop D-6: Look – we have a wheel… you don’t need to invent one!   Sharing experiences for successful system modernization Guilford Ballroom D
Workshop E-6: Reach Out and Touch Someone: Cross Border Enforcement Efforts Guilford Ballroom C

Wednesday, May 21, 2014

7:30 AM - 8:30 AM Light Fare and Mingling  Guilford Ballroom F
8:00 AM - 5:00 PM Registration Convention Desk 5
8:30 AM - 10:00 AM Breakout Session 7
Workshop A-7: Data Literacy Guilford Ballroom A
Workshop B-7: DFAS, Employers and their Pay Cycles: Matching Up with Monthly Current Support Orders - CLE Auditorium II
  Handout # 2
Workshop C-7: Maximizing Performance after System Enhancements Auditorium III
Workshop D-7: A Day in Our Life Guilford Ballroom D
Workshop E-7: UIFSA 1996, 2001 & 2008 – Third Time's The Charm - CLE Guilford Ballroom C
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  Guilford Ballroom F
10:30 AM - Noon Breakout Session 8
Workshop A-8: The 3 Tiers Approach to Managing Casework Guilford Ballroom A
Workshop B-8: It’s an e-world after all...Going electronic increases collections and improves communication - CLE Auditorium II
Workshop C-8: Performance Improvement Strategies Auditorium III
Workshop D-8: States & Tribes Working Together:  FFCSOA & UIFSA Guilford Ballroom D
Workshop E-8: Interstate Roundtable – Southern and Large Northern States Guilford Ballroom C
Noon - 1:15 PM Lunch On Your Own
1:30 PM - 3:00 PM Breakout Session 9
Workshop A-9: Hello? States and Employers - How can we improve a great partnership? Guilford Ballroom AC
Workshop B-9: Enforcing Support Orders with Civil Contempt After Turner v. Rodgers - CLE Auditorium II
Workshop C-9: Two Parents/Two States-Parenting and Support Across State Lines Auditorium III
Workshop D-9: Tablets, Texts, and Tweets - Enhanced Customer and Business Partner Communication Guilford Ballroom D
Workshop E-9: Lame Duck Jurisdiction - CLE Guilford Ballroom C
3:00 PM - 3:30 PM Refreshment Break Convention Desk 5 Foyer
3:30 PM - 4:30 PM Plenary - Preparing to Take Flight – A discussion on the future of child support Guilford Ballroom - B
6:00 PM - Midnight Banquet Guilford Ballroom B

Thursday, May 22, 2014

8:30 AM - 9:30 AM Breakfast / Business Meeting Guilford Ballroom B
9:30 AM - 11:00 AM Plenary Session:  ERICSA Team Wars! - CLE Guilford Ballroom B