2013 Conference Agenda & Handouts

Sunday, May 19, 2013

8:00 AM Walk/Run  
Noon - 6:00 PM Registration East Registration -Grand Foyer
4:00 PM - 4:30 PM First-Timers Get Together  Grand Ballroom - Salon 1
6:00 PM - 7:30 PM President’s Reception  Pool Deck

Monday, May 20, 2013

6:00 AM Walk/Run  
7:30 AM - 8:30 AM Light Fare and Mingling  International Ballroom - Center
8:00 AM - 5:00 PM Registration East Registration -Grand Foyer
8:30 AM - 10:00 AM Opening Ceremonies Grand Ballroom - Salons 4 & 5
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  International Ballroom - Center
10:30 AM - Noon Plenary Session:  Federal OCSE - CLE Grand Ballroom - Salon 4 & 5
Noon - 1:15 PM Lunch  
1:30 PM - 3:00 PM Breakout Session 1  
Workshop A: FPLS State Services Portal:  It's a Whole New World Grand Ballroom - Salon 5
Workshop B: Collecting Hard to Collect Earnings:  Finding the Right Tool for the Job - CLE Grand Ballroom - Salon 4
Workshop C: Venus and Mars?  Bridging Communication Gaps between IT and CSE Program Staffs Grand Ballroom - Salon 3
Workshop D: UIFSA:  Basics and Beyond - CLE Grand Ballroom - Salon 2
Workshop E: Working with the Incarcerated NCPs - CLE Grand Ballroom - Salon 1
  Handout # 2  
  Handout # 3  
3:00 PM - 3:30 PM Refreshment Break / Meet the Exhibitors  International Ballroom - Center
3:30 PM - 5:00 PM Breakout Session 2  
Workshop A: Enhancing Safety for Intergovernmental Family Violence Victims - CLE Grand Ballroom - Salon 5
Workshop B: Bankruptcy:  What Does Bankruptcy Mean for the Collection of Support Obligations? - CLE Grand Ballroom - Salon 4
  Handout # 2  
  Handout # 3  
Workshop C: The BIAS Project:  Using Behavioral Economics to Improve Performance and Effectiveness Grand Ballroom - Salon 3
  Handout # 2  
Workshop D: Rise to the Challenge:  Advanced UIFSA Scenarios - CLE Grand Ballroom - Salon 2
Workshop E: Best Practices:  A Tale of Two States' Locate Best Practices Grand Ballroom - Salon 1
  Handout # 2  
     

Tuesday, May 21, 2013

6:00 AM Walk/Run  
7:30 AM - 8:30 AM Light Fare and Mingling  International Ballroom - Center
8:00 AM - 5:00 PM Registration East Registration -Grand Foyer
8:30 AM - 10:00 AM Breakout Session 3  
Workshop A: Increase Collections Using e-IWO and the Debit Inquiry Service  Grand Ballroom - Salon 5
Workshop B: Best Practices:  Automated Review for Modification Actions and New Legal Approaches - CLE Grand Ballroom - Salon 4
 

Handout # 2

 
  Handout # 3  
  Handout # 4  
  Handout # 5  
  Handout # 6  
Workshop C: Skills for Effective Staff Managment:  It Takes a Little Magic Grand Ballroom - Salon 3
Workshop D: Success With Interstate:  "Why Does that other State Keep Messing up My Case?!?" Grand Ballroom - Salon 2
Workshop E: Arrears Management:  Two States, Two Ways (FL and PA) Grand Ballroom - Salon 1
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  International Ballroom - Center
10:30 AM - Noon Breakout Session 4  
Workshop A: Establishing Parenting Time Orders in Initial Child Support Orders - CLE Grand Ballroom - Salon 5
  Handout # 2  
Workshop B: Using the Internet and Social Media for Locate and Evidence:  There's an APP for That! - CLE Grand Ballroom - Salon 4
  Handout # 2  
Workshop C: Focusing Front Line Staff on Performance Goals Grand Ballroom - Salon 3
Workshop D: Tribal Child Support:  Basics and Beyond - CLE Grand Ballroom - Salon 2
Workshop E: Providing Excellent Customer Service to Mothers and Fathers Grand Ballroom - Salon 1
  Handout # 2  
  Handout # 3  
Noon - 1:15 PM Lunch  
1:30 PM - 3:00 PM Breakout Session 5  
Workshop A: Hello, is Anybody out There?  Best Practices for Employers and States Grand Ballroom - Salon 5
Workshop B: Establishing Paternity in an Evolving Legal and Social World - CLE Grand Ballroom - Salon 4
  Handout # 2  
Workshop C: Interviewing Skills Used by Effective Case Workers Grand Ballroom - Salon 3
Workshop D: Inter-jurisdictional Case Law Update - CLE Grand Ballroom - Salon 2
Workshop E: Blood From a Turnip:  Collection Tips Grand Ballroom - Salon 1
  Handout # 2  
3:00 PM - 3:30 PM Refreshment Break / Meet the Exhibitors  International Ballroom - Center
3:30 PM - 5:00 PM Breakout Session 6  
Workshop A: Working with Veterans and the Military - CLE Grand Ballroom - Salon 5
Workshop B: Legal Dis-establishment of Paternity:  How IV-D Orders can be Undone and How to Prevent it - CLE Grand Ballroom - Salon 4
  Handout # 2  
Workshop C: Millennials:  The Next Working Generation Grand Ballroom - Salon 3
  Handout # 2  
Workshop D: Modifications Pursuant to UIFSA:  Handling the Twists and Turns of Modifying Support Orders... - CLE Grand Ballroom - Salon 2
Workshop E: Best Practices: Large Jurisdictions Grand Ballroom - Salon 1
  Handout # 2  
  Handout # 3  

Wednesday, May 22, 2013

7:30 AM - 8:30 AM Light Fare and Mingling  International Ballroom - Center
8:00 AM - 5:00 PM Registration East Registration -Grand Foyer
8:30 AM - 10:00 AM Breakout Session 7  
Workshop A: Predictive Analytics--From Math to Action:  How it is Changing Child Support Case Management Grand Ballroom - Salon 5
  Handout # 2  
  Handout # 3  
Workshop B: Social Security and Child Support:  Making Sure our Families Have those Bare Necessities - CLE Grand Ballroom - Salon 4
  Handout # 2  
 

Handout # 3

 
Workshop C: Centralization Specialization of Services:  Multiple States in a Consortium Grand Ballroom - Salon 3
Workshop D: Interstate Roundtable:  The Southern States & Large Northern StatesCLE Grand Ballroom - Salon 2
Workshop E: Physical Disasters:  Preventive Planning and Recovery Grand Ballroom - Salon 1
10:00 AM - 10:30 AM Refreshment Break / Meet the Exhibitors  International Ballroom - Center
10:30 AM - Noon Breakout Session 8  
Workshop A: Every Comment Counts:  Public Participation and the Regulatory Process - CLE Grand Ballroom - Salon 5
Workshop B: Enforcing Support Orders with Civil Contempt - CLE Grand Ballroom - Salon 4
Workshop C: Collaborative Relationships with IV-A and IV-E Grand Ballroom - Salon 3
Workshop D: Best Practices:  Case Closure - To Close or not to Close Grand Ballroom - Salon 2
Workshop E: Tools for Magical Customer Interactions:  Webchat; E-self service and walk-in service delivery Grand Ballroom - Salon 1
Noon - 1:15 PM Lunch  
1:30 PM - 3:00 PM Breakout Session 9  
Workshop A: International Child Support:  Where are we Now? - CLE Grand Ballroom - Salon 5
  Handout # 2  
Workshop B: Ethics for Child Support Attorneys - CLE  Grand Ballroom - Salon 4
 

Handout # 2

 
  Handout # 3
Workshop C: Extreme Makeover:  Presentions Edition Grand Ballroom - Salon 3
Workshop D: Locate 2013:  What's New and What's Best Grand Ballroom - Salon 2
Workshop E: Small Projects – Big Successes:  County Level Enforcement Grand Ballroom - Salon 1
  Handout # 2  
3:00 PM - 3:30 PM Refreshment Break Grand Ballroom Foyer
3:30 PM - 4:30 PM Plenary Session: The Future of Child Support and the Next 50 Years - CLE Grand Ballroom - Salon 4 & 5
6:00 PM - Midnight Banquet International Ballroom Center

Thursday, May 23, 2013

8:30 AM - 9:30 AM Breakfast / Business Meeting International Ballroom - South
9:30 AM - 11:00 AM Plenary Session:  Child Support Game Show - CLE International Ballroom - South
  Handout # 2  
  Handout # 3  
  Handout # 4