Description

REQUISITION NO.: 2020-104

OPENING DATE: April 28, 2020

CLOSING DATE: June 8, 2020

SALARY RANGE*: $177,057 – $195,197​

*This salary range is within the Legal Supervisory Service salary schedule on the LX-2 band. Salary in this range will be based on a multitude of factors including applicable rules, regulations and guidelines. ​​

DURATION OF APPOINTMENT: Permanent​​

This position is outside of the collective bargaining unit.​​

This is an at-will appointment in the Senior Executive Attorney Services (SEAS) and requires District residency within 180 days of appointment and during the tenure of the appointment.​

APPLY

The Child Support Services Division (CSSD) of the Office of the Attorney General for the District of Columbia is seeking a Deputy Attorney General. As the Title IV-D state and local agency, CSSD plans, implements, and administers a comprehensive child support services program in the District of Columbia that establishes paternity, establishes and enforces court orders, and distributes support collections in accordance with the Title IV-D State Plan and relevant laws, regulations, and court rules. The Title IV-D agency has non-delegable authority over and responsibility for the establishment and administration for the State Plan; and maintains financial control of the Title IV-D program.​​

The CSSD is divided into two broad functional areas. The first is Operations, which includes the activities associated with case management such as establishment, enforcement, location of non-custodial parents or their assets. The second is Finance and Information, which involves maintenance and oversight of a budgeting and financial management system and of an automated case management system. The Incumbent also supervises a litigation section, composed mostly of attorneys and paralegals, and a legal counsel unit responsible for policy and procedures as well as legislation and rule-making.​​

CSSD major functions are detailed and organized as follows:​​

MAJOR DUTIES:​​

1. Operations Management – Controls the activities associated with case management including the following functions:​

   a)   Establishment – determining the non-custodial parent’s legal obligation to support his/her dependent children, obtaining a paternity determination when necessary, and establishing the amount of the non-custodial parent’s support obligation, including the methods and terms of payment.​

   b)   Location – locating a non-custodial parent or that parent’s assets, serving process, and carrying out any investigation necessary to accomplish the establishment of paternity and the establishment and enforcement of the support obligation; and​

   c)   Enforcement – enforcing the collection of support, including by bringing contempt proceedings, obtaining garnishment orders and wage assignment, and attaching real and personal property.​​

2. Finance and Information – maintains a budgeting and financial management system for the Title IV-D agency and an automated data system for the agency’s caseload.  Operational functions include:​

   a)   Collections and Distribution – receipt and distribution of support payments and of amounts received through wage attachments and intercept programs, following complex federal guidelines, whether through the automated data system or upon audit and review of specific cases;​

   b)   Special Projects/Intercepts - administration of the federal (Internal Revenue Service) and state income tax return offset and of the state unemployment compensation intercept programs; and​

   c)    Automated Data Processing – programming and operational support of the automated data system.​​

DESCRIPTION OF DUTIES: The Office of the Attorney General for the District of Columbia is seeking a candidate for the position of the Deputy Attorney General for the Child Support Services Division. The selected candidate will plan and direct the activities of CSSD through subordinate professional and non-professional personnel in a variety of grades in approximately 180 authorized positions. The Deputy Attorney General exercises a high degree of autonomy and responsibility for the establishment of the organizational and administrative framework of the program, and for the development and implementation of the necessary policies, regulations, and procedures. ​​

Supervisory controls are primarily of an administrative nature.  The incumbent exercises independent judgment in determining the rationale, scope, and objectives of assignments in concert with the Office of the Attorney General, and in accordance with law, agency policy, and program requirements.​​

Incumbent is responsible for the scope, planning, coordination, and conduct of the program, and for keeping the Office of the Attorney General apprised of the program’s progress, as appropriate.  Guidelines include federal and District laws and regulations governing child support enforcement; program manuals; and directives of the Office of the Attorney General, the City Administrator, the Mayor, and the Courts.​

Specific policies, regulations, and legislative mandates apply, but may be of a general character requiring appropriate interpretation or cancellation.  Guidelines of major concern in this regard are policy statements and organic legislation dealing with broad programs parameters that require judgment in their interpretation and application.​​

The conduct of the Incumbent’s high-visibility relationships with officials, policymakers, and professional groups and individuals requires judgment, persuasiveness, and ingenuity.​​

More Specifically, the Incumbent:​

  • Hires, trains, supervises, and evaluates all Section staff

  • Serves as the head of the Title IV-D state and local agency, with full responsibility for all aspects of the IV-D program;​

  • Provides overall support and direction to operating subordinate components to plan, implement, administer, monitor, and evaluate a comprehensive program that addresses non-TANF as well as TANF cases, and interstate as well as local cases;​

  • Conducts continuing and special reviews of operations and institutes or recommends change in policy or procedures;​

  • Closely monitors DC Child Support performance against federal performance measures and recommends opportunities for improvement. ​

  • Operates at a high policy level within the Office of the Attorney General, conceptualizes and implements new management strategies, including in data processing, and proposes local legislation or rule-making consistent with the State Plan;​

  • Develops long-range plans to provide for the effective accomplishment of the program’s mission and objectives, within budgetary and other governing limitations;​

  • Exercises initiative, creativity, and sound judgment in addressing highly complex policy and management issues;​

  • Negotiates as a representative of the Office of the Attorney General, with senior officials of the courts and the federal government to address relevant programmatic issues;​

  • Represents the Office of the Attorney General at formal and informal meetings and conferences related to the program. In that regard, exercise considerable discretion and applies the highest degree of professional ability coupled with qualities of leadership, tact and diplomacy;​

  • Provides the Office of the Attorney General and other high-level federal and District government officials with authoritative information regarding the IV-D program for purposes of presentations before the Council, speech writing, media releases, and other public or general information purposes;​

  • Develops special reports, background information, and position papers; conducts special studies or analyses of program accomplishments as requested or required;​

  • Conducts regularly scheduled and special staff conferences to review program operations, and to advise staff of overall policy directions and of any administrative changes that affect program operations;​

  • Advises CSSD managers of changes in federal legislation and regulations, and of new procedures or policies relevant to the programs managed;​

  • Directs and supervises the Assistant Director and support staff, provides for the training of employees, and ensures the availability of career advancement opportunities as may be feasible; and​

  • Performs other related duties as assigned.​​

QUALIFICATIONS: The successful candidate for this position must have a JD degree, substantial managerial and leadership experience including demonstrated ability to successfully manage and lead large, functionally complex teams through major projects and change management initiatives, etc., comprehensive knowledge of federal and local laws and regulations governing all aspects of a state child support program. Knowledge of the District's laws and regulations is preferred. Demonstrated ability to administer contracts with outside vendors, experience in budgeting and reporting.  Demonstrated ability to form relationships with labor unions. Material familiarity with legal proceedings and processes, and the ability to interpret statues and rules is preferred. Equivalent to a grade LX2  in the District of Columbia Government service; or an equivalent combination of education and experience.​

LICENSURE/CERTIFICATION: Membership in a bar of any jurisdiction and the ability to become a member of the District of Columbia bar within 360 days of his/her initial appointment with the Office of the Attorney General for the District of Columbia.​

HOW TO APPLY: Interested candidates must apply online. All applications must include the completed questionnaire, along with a resume and cover letter. Candidates will only be able to submit the application once, and will not be able to return to add attachments or make any changes to their application once it has been submitted.​

OTHER INFORMATION: The selected candidate will be subject to a background investigation including reference checks.​​

PRIORITY CONSIDERATION: Displaced Employee Priority Placement: Candidates who are eligible for the District of Columbia’s Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.​

EMPLOYMENT BENEFITS: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government’s retirement plan. However, if selectee was previously employed in the District of Columbia’s government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.​

VETERANS’ PREFERENCE: Applicants claiming veterans’ preference must submit official proof at the time of application.​​

DRUG-FREE WORKPLACE: Pursuant to the requirements of the Drug-Free Workplace Act of 1998, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.​​

EQUAL OPPORTUNITY EMPLOYER: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, genetic information or political affiliation.​​

NOTICE OF NON-DISCRIMINATION: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et., (Act) the District of Columbia does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, familial status, family responsibilities, matriculation, political affiliation, disability, genetic information, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.​​

OFFICIAL JOB OFFERS ARE TO BE MADE ONLY BY THE HUMAN RESOURCES SECTION OF THE OFFICE OF THE ATTORNEY GENERAL

Important: Your COMPLETE application is important to OAG hiring process. Please ensure that you have read through the requisition in its entirety. Any REQUIRED document/s i.e. Resume, Cover Letter, DC2000RP, and/or KSAs as applicable, are included BEFORE you SUBMIT the application. You will NOT be able to re-submit. Thank you.

Job Title: POLICY AND TRAINING SPECIALIST- SOUTHERN REGION

Organization/Company:  

Maryland Department of Human Services - Child Support Administration

Location: Southern Region of Maryland

This recruitment is limited to candidates willing to accept employment in Calvert County, Charles County or St. Mary's County in Southern Maryland.

Job Description: 

This position serves as a Policy and Training Specialist – Southern Region in the Policy and Training Unit of the Division of Program Development in the Child Support Administration of the Department of Human Services. This position functions as the technical/policy expert for child support programs and will be responsible for the planning, development, implementation, training, and management of new child support programs.

This position will be required to travel across Maryland and outside as needed to present training and/or to attend meetings. 

 

Responsibilities:

Planning and directing activities necessary for the implementation of new programs.  Identifying and securing resources necessary for implementation. Analyzing and interpreting federal/state laws to assess impact on the Child Support Program Developing and writing policy, procedures and regulations necessary to implement child support programs. Serving as program liaison to federal offices. Providing ongoing training and technical support to local staff. Monitoring program to identify need for modifications. Developing, implementing, presenting and providing training and technical assistance to staff statewide to include, but not be limited to online/distance learning, in-classroom, and regional training as assigned.

 

MINIMUM QUALIFICATIONS:

Applicants must meet all minimum (AND SELECTIVE) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION:  A bachelor’s degree from an accredited college or university.

EXPERIENCE:  Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

NOTES:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of the required experience must have been working in a TITLE IV-D Child Support Program.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. A Master's degree from an accredited college or university in Public Policy (M.P.P.), Public Administration (M.P.A.) or a Juris Doctorate (J.D.).

2. Two years of experience in policy utilization. 

3. Two years experience in policy development and writing. 

4. Two years of experience conducting formal training programs or courses, including PowerPoint presentations, WebEx and live trainings. 

5. Experience with various software such as: Microsoft Word, PowerPoint, Excel, Access, Child Support Enforcement System, Motor Vehicle Administration System, Maryland Automated Benefit System, or the Microsoft Outlook System. 

6. Strong customer service and communication skills. 

7. Experience with prioritizing and multitasking effectively. 

8. Experience with time management, priority setting and problem-solving skills.

 

How to Apply:

Online:  https://jobapscloud.com/MD/sup/bulpreview.asp?R1=20&R2=001804&R3=0002   

Recruitment #20-001804-0002

PLEASE NOTE: This recruitment has been reopened to allow additional candidates to apply; if you have already submitted an application for this recruitment, please do not reapply.

Job Title: POLICY AND TRAINING SPECIALIST- WESTERN REGION

Organization/Company:  

Maryland Department of Human Services - Child Support Administration

Location: Western Region of Maryland

This recruitment is limited to candidates willing to accept employment in Allegany County, Frederick County, Garrett County or Washington County in Western Maryland. 

 

Job Description: 

This position serves as a Policy and Training Specialist - Western Region in the Policy and Training Unit of the Division of Program Development in the Child Support Administration of the Department of Human Services. This position functions as the technical/policy expert for child support programs and will be responsible for the planning, development, implementation, training, and management of new child support programs.

This position will be required to travel across Maryland and outside as needed to present training and/or to attend meetings. 

Responsibilities:

Planning and directing activities necessary for the implementation of new programs.  Identifying and securing resources necessary for implementation. Analyzing and interpreting federal/state laws to assess impact on the Child Support Program Developing and writing policy, procedures and regulations necessary to implement child support programs. Serving as program liaison to federal offices. Providing ongoing training and technical support to local staff. Monitoring program to identify need for modifications. Developing, implementing, presenting and providing training and technical assistance to staff statewide to include, but not be limited to online/distance learning, in-classroom, and regional training as assigned.

 

MINIMUM QUALIFICATIONS:

Applicants must meet all minimum (AND SELECTIVE) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

EDUCATION:  A bachelor’s degree from an accredited college or university.

EXPERIENCE:  Four years of experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations.

NOTES:

1. Additional professional or technical experience in the administration of a human services program or experience conducting studies and analyses of programs, procedures, practices and organizations may be substituted on a year-for-year basis for the required education.

2. Education at the graduate level at an accredited college or university in a human services related field at may be substituted the rate of 30 semester hours per year for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Administrative Officer classifications or Administrative Officer specialty codes in the General, Administrative, Clerical, and Office Services field of work on a year-for-year basis for the required experience and education.

SELECTIVE QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

One year of the required experience must have been working in a TITLE IV-D Child Support Program.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

1. A Master's degree from an accredited college or university in Public Policy (M.P.P.), Public Administration (M.P.A.) or a Juris Doctorate (J.D.).

2. Two years of experience in policy utilization. 

3. Two years experience in policy development and writing. 

4. Two years of experience conducting formal training programs or courses, including PowerPoint presentations, WebEx and live trainings. 

5. Experience with various software such as: Microsoft Word, PowerPoint, Excel, Access, Child Support Enforcement System, Motor Vehicle Administration System, Maryland Automated Benefit System, or the Microsoft Outlook System. 

6. Strong customer service and communication skills. 

7. Experience with prioritizing and multitasking effectively. 

8. Experience with time management, priority setting and problem-solving skills.

 

How to Apply:

Online: https://jobapscloud.com/MD/sup/bulpreview.asp?R1=20&R2=001804&R3=0001

Recruitment #20-001804-0001

PLEASE NOTE: This recruitment has been reopened to allow additional candidates to apply; if you have already submitted an application for this recruitment, please do not reapply.

Click here to read the ERICSA 2020 Winter Newsletter.

Once again ERICSA is offering two scholarships to IV-D child support workers currently employed in a Title IV-D child support program (includes state, county, tribal, international, and contract staff for attendance at the Savannah, Georgia conference).

One scholarship will be awarded to a child support professional outside Georgia and one will be awarded to a Georgia child support professional.

The scholarship award will cover the registration fee for the successful candidates as well as transportation costs to and from the conference up to $500.00, hotel room and a daily stipend for the days the candidate attends the conference.

Applying for the scholarship is easy. Just complete the application telling us why you think attending the conference would be beneficial to you in your employment.

Applications must be received no later than March 27, 2020, and can be emailed to:

Terence O’Halloran, Esq.
TerryO’Halloran@PACSES.com

Celebrate the hard-working child support professionals in the IV-D program with individual recognitions by nominating a deserving peer. The nominations will be reviewed and evaluated by a special ERICSA committee that will award these three recognitions: 

  • Award of Professional Excellence—Frontline Child Support Professional (non-supervisory position, same jurisdiction)

  • Award of Professional Excellence—Manager /Supervisor (same jurisdiction) 

  • Award of Professional Excellence—Intergovernmental Cooperation (different jurisdiction) 

Deadline: March 27, 2020

Submit to: Robbie Endris at Robbie.Endris@conduent.com

Download the Child Support Professional Recognition Nomination Form

The Intergovernmental Improvement Committee of the Eastern Regional Interstate Child Support Association is pleased to report the findings of the Survey Monkey survey conducted in spring of 2019. The survey was distributed to the IV-D directors of each state, the District of Columbia, and the three US territories of Guam, Virgin Islands, and Puerto Rico. The results are in two documents. First, an Excel workbook with several worksheets with the most detail and the full answer (“Survey Matrix”). After an introduction worksheet, the next three worksheets are the questions, a list of states which should correspond to the same line in each worksheet, and the entire matrix of questions and the states' answers. (This matrix should be most helpful if you are looking to see all of a state's answers.) You can also filter to compare a limited number of states. Finally, there is a worksheet for each question to show all the states' responses. The second document is a .pdf of each question and the answers plotted on the US map (“Survey Map”) for a quick look at all answers, and should be reviewed in conjunction with the Excel workbook.

 

 

ERICSA Gratitude 2019

Click here to read the ERICSA 2019 Gratitude Newsletter.

 

Click here to read the Fall 2019 ERICSA Newsletter